Terms of service

OVERVIEW

This website is operated by Tronpo. Throughout the site, the terms "we," "us," and "our" refer to Tronpo. We offer this website, including all its information, tools, and services, to you, the user, on the condition that you accept all terms, conditions, policies, and notices stated here.

By visiting or using our Services, you agree to abide by these Terms of Service, our Privacy Policy, Shipping Policy, and Refund Policy. If you do not agree to these Terms of Service or our Privacy Policy, you must not use or access our Services.

When you visit our site or buy from us, you use our "Service." This means you agree to our terms and conditions ("Terms of Service," "Terms"). These include all other terms and policies mentioned here or linked to. These Terms of Service apply to all site users, such as browsers, vendors, customers, merchants, and content contributors.

Read these Terms of Service thoroughly before using our website. By accessing or using any part of the site, you agree to these Terms. If you do not agree to all the terms, you may not use the website or its services. If these Terms of Service are considered an offer, acceptance is limited to these Terms.

New features or tools added to the store will also be subject to these Terms of Service. You can always review the most current version of the Terms of Service on this page. We may update, change, or replace any part of these Terms by posting updates on our website. It is your responsibility to check this page regularly for changes. Your continued use of or access to the website after any changes are posted means you accept those changes.

Our store operates on Shopify Inc., which provides the online e-commerce platform for us to sell our products and services.

SECTION 1 - ONLINE STORE TERMS

By agreeing to these Terms of Service, you confirm you are at least the age of majority in your country of residence. If you are the age of majority, you also confirm you have given consent for any minor dependents to use this website.

You may not use our products for any illegal or unauthorized purpose, or violate any laws in your jurisdiction (including copyright laws) while using the service.

You must not transmit any viruses, worms, or destructive code.

Breaking any of these terms will result in immediate termination of your services.

SECTION 2 - GENERAL CONDITIONS

We reserve the right to refuse service to anyone for any reason at any time.

You acknowledge that your content (excluding credit card information) may be transferred unencrypted. This includes transmission across various networks and adaptation to the technical requirements of connecting networks or devices. Credit card information is always encrypted during network transfers.

You agree not to reproduce, sell, resell, or exploit any part of the service, its use, access to it, or any content on the website without our express written permission.

Headings in this agreement are for convenience only and do not limit or otherwise affect these terms.

SECTION 3 - ACCURACY, COMPLETENESS, AND TIMELINESS OF INFORMATION

The information on this site is for general purposes only. We are not responsible if it is not accurate, complete, or current. You should not rely on it as the sole basis for making decisions without consulting more primary, complete, or timely sources of information. Any reliance on the material on this site is at your own risk.

This site may contain historical information, which is not current and is provided for your reference only. We reserve the right to modify the contents of this site at any time, but we are not obligated to update any information. You agree that it is your responsibility to monitor changes to our site.

SECTION 4 - MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We reserve the right to modify or discontinue the Service, or any part of it, at any time without notice.

We are not liable to you or any third party for any modification, price change, suspension, or discontinuance of the Service.

SECTION 5 - PRODUCTS OR SERVICES (if applicable)

Some products or services are only available online. These may be in limited supply and can only be returned or exchanged according to our return policy.

We strive to display the colors and images of our products in the store as accurately as possible. However, we cannot guarantee that the colors displayed on your monitor will be completely accurate.

We reserve the right to limit the sale of our products or services to any individual, geographic area, or jurisdiction, at our discretion and on a case-by-case basis. We may also limit the quantities of products or services we offer. All product descriptions and prices are subject to change at any time without notice. We reserve the right to discontinue any product at any time. Any product or service offer on this website is void where prohibited.

We do not guarantee that the quality of products, services, information, or other materials you purchase will meet your expectations, nor do we promise to correct any errors in our services.

SECTION 6 - ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse any order. We may, at our discretion, limit or cancel quantities purchased per person, household, or order. These restrictions can apply to orders placed using the same customer account, credit card, or billing/shipping address. If we change or cancel an order, we may attempt to notify you using the email, billing address, or phone number provided. We also reserve the right to limit or prohibit orders that appear to be placed by dealers, resellers, or distributors.

You agree to provide current, complete, and accurate purchase and account information for all store purchases. You also agree to promptly update your account and other information, including your email address, credit card numbers, and expiration dates, so we can complete your transactions and contact you as needed.

For more details, please review our Return Policy.

SECTION 7 - OPTIONAL TOOLS

We may give you access to third-party tools that we don't monitor or control.

You agree that we provide these tools "as is" and "as available," without any warranties, conditions, or endorsements. We are not liable for any issues arising from your use of optional third-party tools.

Your use of any optional tools offered through the website is entirely at your own risk. You should review and approve the terms provided by the relevant third-party provider(s).

In the future, we may also offer new services or features through the website (including new tools and resources). These new features and services will also be subject to these Terms of Service.

SECTION 8 - THIRD-PARTY LINKS

Our service may include content, products, and services from third parties.

Third-party links on this site may direct you to websites not affiliated with us. We are not responsible for evaluating their content or accuracy. We do not warrant, nor do we accept liability for, any third-party materials, websites, products, or services.

We are not liable for any harm or damages from purchases or transactions made through third-party websites. Before engaging in any transaction, carefully review the third party's policies and practices. Direct any complaints, claims, concerns, or questions regarding third-party products to the third party.

SECTION 9 - USER COMMENTS, FEEDBACK, AND OTHER SUBMISSIONS

If you send us specific submissions (like contest entries) or unsolicited creative ideas, suggestions, or materials ("comments"), you agree that we can edit, copy, publish, distribute, and use them at any time, without restriction. We are not required to keep comments confidential, pay for them, or respond to them.

We may monitor, edit, or remove content that we, in our sole discretion, find to be unlawful, offensive, threatening, defamatory, pornographic, obscene, objectionable, or in violation of any party’s intellectual property rights or these Terms of Service. However, we are not obligated to do so.

You agree that your comments will not violate any third-party rights, such as copyright, trademark, privacy, or other personal rights. Your comments must not contain unlawful, abusive, or obscene material, or any computer viruses or malware that could harm the Service. You may not use a false email address or pretend to be someone else. You are solely responsible for your comments and their accuracy. We are not responsible or liable for any comments posted by you or any third party.

SECTION 10 - PERSONAL INFORMATION

Personal information you provide to the store is subject to our Privacy Policy.

SECTION 11 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site or in the Service may contain typographical errors, inaccuracies, or omissions related to product descriptions, pricing, promotions, offers, shipping charges, transit times, and availability. We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information in the Service or on a related website is inaccurate at any time without prior notice (including after you have submitted your order).

SECTION 12 - PROHIBITED USES

In addition to other prohibitions outlined in the Terms of Service, you are prohibited from using the Service or its content:

• (a) for any unlawful purpose;
• (b) to solicit others to perform or participate in unlawful acts;
• (c) to violate any international, federal, provincial, state, or local laws or regulations;
• (d) to infringe upon our intellectual property rights or the intellectual property rights of others;
• (e) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or discriminate based on gender, sexual orientation, religion, ethnicity, race, age, national origin, or disability;
• (f) to submit false or misleading information;
• (g) to upload or transmit viruses, malware, or other malicious code that could affect the functionality or operation of the Service, related websites, or the Internet;
• (h) to collect or track the personal information of others;
• (i) to spam, phish, pharm, pretext, spider, crawl, or scrape;
• (j) for any obscene or immoral purpose; or
• (k) to interfere with or circumvent the security features of the Service, related websites, or the Internet.

We reserve the right to terminate your use of the Service or any related website for violating any of these prohibited uses.

SECTION 13 - DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

We do not guarantee that our service will always be uninterrupted, timely, secure, or error-free.

You agree that we are not liable for any claims, losses, damages, liabilities, or expenses (including reasonable attorneys' fees) resulting from your use of the website or any violation of these Terms of Service.

SECTION 14 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless us, our parent company, subsidiaries, affiliates, partners, officers, directors, agents, contractors, licensors, service providers, subcontractors, suppliers, interns, and employees from any third-party claim or demand, including reasonable attorneys' fees, resulting from your breach of these Terms of Service (including documents incorporated by reference) or your violation of any law or third-party rights.

SECTION 15 - SEVERABILITY

If any part of these Terms of Service is found unlawful, void, or unenforceable, that part will still be enforced to the maximum extent allowed by law. The unenforceable portion will be removed from these Terms of Service, but this will not affect the validity and enforceability of the remaining provisions.

SECTION 16 - TERMINATION

Obligations and liabilities incurred before the termination date will remain in effect even after this agreement ends.

These Terms of Service remain active unless terminated by you or us. You may terminate them at any time by informing us that you no longer wish to use our services or by discontinuing use of our website.

If we determine, at our sole discretion, that you have violated any term or provision of these Terms of Service, or suspect such a violation, we may terminate this agreement immediately without notice. You will still be responsible for any amounts owed up to the termination date, and we may restrict your access to our services (or any part of them).

SECTION 17 - ENTIRE AGREEMENT

Our failure to exercise or enforce any right or provision of these Terms of Service does not waive that right or provision.

These Terms of Service, along with any related policies or rules posted on this site or for the service, form the entire agreement and understanding between you and us. They govern your use of the service, superseding all prior agreements, communications, and proposals (oral or written), including any previous versions of the Terms of Service.

SECTION 18 - GOVERNING LAW

These Terms of Service, and any separate service agreements, are governed by and interpreted in accordance with the laws of the USA.

SECTION 19 - CHANGES TO TERMS OF SERVICE

You can review the most up-to-date version of the Terms of Service at any time on this page.

We reserve the right, at our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates on our website. It is your responsibility to check our website periodically for changes. Your continued use of or access to our website or the Service after any changes are posted constitutes your acceptance of those changes.

SECTION 20 - CONTACT INFORMATION

Questions about the Terms of Service should be sent to us at hello@tronpo.com. Visit our FAQ page or contact customer service. Frequently Asked Questions