Shipping policy
Tronpo Shipping Policy
At Tronpo, we aim to provide a clear, straightforward shipping experience for our U.S. customers. All orders within the United States receive free shipping.
Shipping Locations
This policy covers orders shipped within the United States.
Delivery Times
Here are the estimated delivery times for all packages:
- Order cutoff time: 4:00 PM EST. Orders placed after this cutoff time will be processed on the next business day.
- Order handling time: 1 to 3 business days (Monday to Friday). After processing, your order will be shipped via one of our trusted carriers.
- Transit time: 5 to 7 business days (Monday to Friday).
- Estimated delivery time: 6 to 10 business days.
Carrier Services
We partner with the following carriers for deliveries within the United States:
- USPS
- UPS
- FedEx
Shipping Costs
Free Shipping: All US orders ship free, no minimum required.
Delivery Issues
If you experience any delivery issues, such as delays or a lost package, please contact our customer service team immediately. We'll do our best to help you and ensure your order arrives safely.
Tracking Your Order
After your order ships, you'll get an email with a tracking number. You can track your package on our Track Your Order page.
Questions?
See our FAQ page or contact our customer service below. Frequently Asked Questions
Contact Information
Store Name: Tronpo
Address: 4440 Sheridan St, Suite A, Hollywood, FL 33021, United States
Email: hello@tronpo.com
Number: +17548167955
Customer Service Hours: Monday to Friday: 9:00 AM - 5:00 PM (EST) and Saturday: 10:00 AM - 2:30 PM (EST)
We do our best to reply to your email within 24 hours.