Shipping policy

Tronpo Shipping Policy

At Tronpo, we aim to provide a clear, straightforward shipping experience for our U.S. customers. All orders within the United States receive free shipping.

Shipping Locations

This policy covers orders shipped within the United States.

Delivery Times

Here are the estimated delivery times for all packages:

• Order cutoff time: 4:00 PM EST. Orders placed after this cutoff time will be processed on the next business day.
• Order handling time: 1 to 3 business days (Monday to Friday). After processing, your order will be shipped via one of our trusted carriers.
• Transit time: 5 to 7 business days (Monday to Friday).
• Estimated delivery time: 6 to 10 business days.

Carrier Services

We partner with the following carriers for deliveries within the United States:

• USPS
• UPS
• FedEx

Shipping Costs

Free Shipping: All US orders ship free, no minimum required.

Taxes

Taxes Included: All US taxes included in pricing.

Delivery Issues

If you experience any delivery issues, such as delays or a lost package, please contact our customer service team at hello@tronpo.com immediately. We'll do our best to help you and ensure your order arrives safely and rectify your order efficiently. See our Refund Policy for more details.

Tracking Your Order

After your order ships, you'll get an email with a tracking number. You can track your package on our Track Your Order page.

Questions?

See our FAQ page or contact our customer service below. Frequently Asked Questions

Contact Information