Frequently Asked Questions
Click on the "Add to Cart" button to add the chosen products to the cart. When done shopping, access the cart page and then click on the "Checkout" button to complete your transaction.
Is my payment information safe?
Absolutely! Our payment processing system is 100% secure. Our technical internet security team is dedicated to giving you a safe and secure shopping experience.
When will I get my stuff?
Once our team processes your order within 1-2 business days, expect to get it within 4-7 business days after purchase within the USA. Please check our shipping policy for more information.
Is order tracking available?
Yes! Once your purchase is complete you'll be given a tracking number. You can track your order on our Track Your Order page.
What are the costs of shipping?
We ship free shipping for United States.
If I order multiple items, do they come in the same package?
Typically, multiple items may come in separate packages to expedite processing speed and times.
What is your return policy?
If your order isn’t right for you, please reach out to our customer service department and we'll try and help resolve the issue. You have 30 days to request a return within the USA. For international orders please contact us using our contact form on our Contact Us page.
Do I need to pay taxes?
Sales tax collected on shipments to Florida; other US states currently not taxed.
I am not satisfied with my package
Please submit your return request via our contact form below.
My package arrived damaged:
Please reach out to our support via hello@tronpo.com or using the contact form below.
Questions About Our Frequently Asked Questions?
If you have any questions about our Frequently Asked Questions or you have a question we are not covering, please contact us using the following details:
Company: Space Global, LLC
Website Name: Tronpo
Email: hello@tronpo.com
Business Address: 4440 Sheridan St, Hollywood, FL 33021, USA
Phone: +1 754-816-7955
Contact Form: Submit form
Business Hours:
Monday to Friday 9 AM to 5 PM
Saturday: 10 AM to 2:30 PM
Reply Time: Within 24 hours